What is Trezor® Suite and why download it?

Trezor® Suite is the official companion application for managing cryptocurrency on a Trezor® hardware wallet. The Suite App (desktop and browser-enabled versions) lets you view balances, send/receive funds, manage firmware updates, and perform secure on-device confirmations. For browser-to-hardware communication you may also need Trezor Bridge, a small local helper program.

Where to start — official link

Always begin at trezor.io/start to ensure you download authentic software and avoid phishing copies.

Step-by-step: Trezor® Suite Download & install

Visit trezor.io/start and select "Trezor® Suite" — choose your OS (Windows, macOS, Linux).
Download the installer. For browser workflows, download Trezor Bridge when prompted.
Install the Suite App and Bridge, then reboot if requested by the installer.
Open Trezor® Suite App and connect your Trezor® hardware wallet via USB. Follow the on-screen prompts to unlock with your PIN or initialize a new device.

Common login problems & fast fixes

Encountering "Trezor login not working" or "Unable to login Trezor"? Try these quick checks:

Verify USB cable and port — use the original cable where possible.
Make sure Trezor® Suite and Bridge are the latest releases; reinstall Bridge if the browser cannot see the device.
Try the desktop Suite App if the web Suite fails, or switch to a different browser.
Unlock the device physically — enter the PIN on the device, not in the Suite.

Account recovery & 2FA reset

If you lose access to a wallet, account recovery is performed with your recovery seed (24-word or the seed you created). Never input your seed into any website. For services that used Trezor® for 2FA, follow the service provider’s recovery flow or contact Trezor® Help Center for device-side options; a 2FA reset typically requires proof of account ownership with the service.

Error connecting, verification & Suite App not working

Errors like "Error Connecting Trezor Account" or "Can't verify Trezor® Wallet" often come from mismatched firmware, outdated Bridge, or OS permission blocks. Steps:

Update device firmware via Suite (follow on-device confirmations).
Reinstall Trezor Bridge and grant local network/USB permissions if your OS blocks it.
Consult the Trezor® Help Center for logs and advanced troubleshooting.

Frequently asked questions

1. Is Trezor® Suite free and official?

Yes — download from trezor.io/start. Official Suite and Bridge are free; avoid third-party copies.

2. Do I always need Trezor Bridge?

Bridge is required for some browser interactions; the standalone desktop app may work without it in certain configurations, but Bridge ensures consistent communication.

3. My Suite app says "device not found" — what now?

Try a different USB cable/port, reinstall Bridge, update Suite, and ensure your Trezor® shows its welcome or unlock screen.

4. How do I recover my wallet if the device is lost?

Use your recovery seed on a new compatible device. If you don't have the seed, funds cannot be recovered.

5. Can Trezor® Suite be used on mobile?

There are limited companion features for mobile — the primary experience is desktop/web-based; check official docs for supported mobile options.